Returns & Exchanges

At Journee, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel in its original condition. If your selection isn't the perfect fit, we are here to help you find the right style or process a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.

• 3.
  Ship Your Package

  Drop off your package at any authorized carrier location; be sure to keep your tracking receipt for updates on your return's journey.

• 4.
  Receive Your Refund

  After our quality team inspects the returned items, your refund or store credit will be processed within 5-7 business days.